V2/FAQ

From Senfi Docs
Revision as of 17:27, 5 July 2021 by Huiyan (talk | contribs) (→‎Site)
Jump to: navigation, search

Frequently Asked Questions

This page provides help with the most common questions about Senfi

Site

  1. I do not have a 3D model of my building. How can I use Senfi?
    • Senfi provides a tool to allow you to create a simple user drawn model by tracing the footprint of the building on a map with no additional charges.
  2. What model types are accepted by Senfi?
    • Senfi officially supports the following model formats:
      • Revit 2015 or later (.rvt)
      • 3DS Max (.max)
      • .zip (.max + textures)
    • Other file formats that can be uploaded are:
      • .nwd
      • .fbx
      • .skp
  3. What is the maximum file size accepted for model uploads?
    • File size up to 2048 MB will be accepted for model uploads.
  4. How to generate operational BIM file?
  5. I'm trying to assign an object to a BBL, but the object still appears as unassigned even though I have done the assignment. Why is this so?
    • The object may have the same duplicated object name with another object in the scene. Please ensure all objects have unique names.
    • Name of sub-material used by object may have same duplicated name with another sub-material in the scene. Please ensure all sub-materials names are unique.

Asset

  1. What format should I use for the icons?
    • Please use .PNG image files for the icons.
  2. What is the recommended size for the icon image?
    • The recommended image size to use for the icon image is 32px by 32px.